Privacy Policy

Last Updated: April 2026

1. Introduction

Angelo’s Ristorante (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal data. This policy explains how we handle your information in compliance with the UK GDPR, the Data Protection Act 2018, and the Data (Use and Access) Act 2025.

2. Data Controller

Angelo’s Ristorante is the “Data Controller” for the personal information collected through this website and our booking system. If you have any questions, please contact us via the details on our contact page.

3. Information We Collect

We collect and process the following data:

  • Identity & Contact Data: Name, email address, and phone number provided when you book a table or sign up for our newsletter.
  • Technical & Usage Data: Your IP address, browser type, and how you interact with our website (collected via cookies and tracking pixels).
  • Marketing Preferences: Your preferences in receiving marketing from us and your communication preferences.

4. How We Use Your Data

We use your information for the following purposes:

  • To Manage Reservations: Processing your table booking and sending confirmation via email/SMS (Lawful Basis: Contractual Necessity).
  • To Prevent Fraud & Spam: We use Google reCAPTCHA to protect our forms from automated software and abuse (Lawful Basis: Legitimate Interest).
  • To Improve Our Website: We use Google Analytics 4 (GA4) to understand how visitors use our site (Lawful Basis: Legitimate Interest/Consent).
  • For Targeted Advertising: We use the Meta Pixel to measure the effectiveness of our social media ads and show you relevant content (Lawful Basis: Consent).
  • Marketing Communications: To send you newsletters or offers if you have explicitly opted-in (Lawful Basis: Consent).

5. Third-Party Sharing

We do not sell your data. We share your information only with trusted service providers essential to our operations:

  • Marketing & CRM Platforms: We use professional CRM systems (including GoHighLevel) to store booking data and manage our email marketing.
  • Analytics & Ads: Google (Analytics) and Meta (Advertising Pixels).
  • IT Support: Our website developers and hosting providers.

6. Google reCAPTCHA Notice

This site is protected by reCAPTCHA. As of April 2026, Google acts as a Data Processor for this service. We use it strictly for security purposes to distinguish human users from bots. By using our forms, you acknowledge that network and interaction signals are analyzed for these security purposes.

7. Cookies

We use cookies to enhance your experience. You can manage your preferences at any time using the Cookie Settings button provided by our consent manager (Complianz).

8. Data Retention

We hold your booking data for as long as necessary to fulfill the reservation and meet legal accounting requirements. Marketing data is held until you withdraw your consent (unsubscribe).

9. Your Rights

Under UK law, you have the right to:

  • Request access to your data.
  • Request correction or erasure of your data.
  • Object to or restrict the processing of your data.
  • Lodge a Complaint: You have the right to complain to the Information Commissioner’s Office (ICO). In accordance with the 2025 Act, we have a formal procedure to acknowledge and respond to any data complaints within 30 days.

10. Contact Us

To exercise any of these rights, please contact our team via the below details:

Angelo’s Ristorante
Angelos Sunniside
48 W Sunniside
Sunderland
SR1 1BA
United Kingdom


Website: https://angelosristorante.co.uk
Email: bookings@angelosristorate.co.uk
Phone number: 0191 565 4888